Our Mission

At Cowichan Bay Waterworks District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Learn more...

Emergency? Dial (250) 748-1687 & Select Option 3

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more... 

Recent News View All »

Notice of Reservoir Repair

February 01, 2018

The District will be performing work on the Reservoir on Telegraph Road. Work will begin Monday February 5, 2018 and last all week, and into the weekend if necessary.  This is a major repair that will require the reservoir to be drained and offline. Although water service will still be supplied, you may experience low pressure. We ask that all customers conserve water during this time. We apologize for any inconvenience. 

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Fix a Leak Week

Fix a Leak Week

March 01, 2018

Mark your calendars, folks: March 19-25 is the EPA's tenth annual Fix a Leak Week. Household leaks can waste more than 1 TRILLION gallons of water each year. Yes, 1 TRILLION—That's a one with 12 zeros behind it (1,000,000,000,000). Those drippy faucets and leaking toilets are more than an annoyance; they cost you lots of money, and they waste LOTS of water. So, this March, hunt down those drips! Chase those leaks!

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