ALERTS

Stay tuned here to the latest alerts from your water utility.

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Flushing of Water Mains

Hi Everyone.  Today we are starting to flush the water mains along Simon, Rondeault, Falcon Crescent and Glen Road areas. We plan to start the lower Cowichan Bay area including the commercial section on Friday.  We will not be flushing on the weekend, however flushing will resume on Monday November 6, 2017.  Thank you for your patience.

Flushing Reminder

Hi Everyone. Just a reminder that the District's annual flushing of the water mains begins today.  Today we are starting in the Bench School area which includes, Sears, Wood, Telegraph and Koksilah Roads. Please minimize water consumption during this week and thank you for your patience. 

Annual Flushing

Please be advised the District will be performing Annual Flushing of the water mains Oct 30-Nov 3, 2017. While flushing is underway short periods of low pressure and discoured water can be expected. Customers are asked to minimize water consumption during this time. Thank you for your patience.

Stage 2 Watering Restrictions in Effect

Please be advised that CBWD is now in Stage 2 Watering Restrictions. Lawn sprinkling is only allowed for even numbered houses on Wednesdays and Saturdays, and odd numbered houses on Thursdays and Sundays, for a maximum of 2 hours from 7am-9-am OR 7pm-9pm. Please see www.cowichanbaywater.com for full Sprinkling Regulations and other restrictions. 

Low Pressure Notice

Please be advised that the District will be working on the system starting at 10:00am Wednesday, July 12, 2017.  You may notice decreased water pressure and at times no water.  This is temporary throughout the day and we ask that you conserve water as much as possible. Thank you for your patience. 

Newletter

Oops! Apparantly news link we just sent out is not working correctly. If you would like to view our online newsletter it is available at www.cowichanbaywater.com 

Broken Water Main

Please be advised of a broken water main in the Falcon Cresent area. Your water may be shut off or affected during the repair today. Thanks.

Annual Water Main Flushing

The weather is cooperating and we have been flushing the water mains all week.  Thursday and Friday we will make our way to the lower part of town, including the commercial section. Thank you for your patience.

Water Main Flushing

Good Morning! We are proceeding with our water main flushing this morning and throughout the week. You may notice a temporary period of low pressure as well as some discoloured water. Simply run your tap for a few minutes and your line should clear up. We apologize for the inconvenience. The weather lately has not been cooperating with us! 

Stage 1 Watering Restrictions in Effect

Please be advised the District has gone down to Stage 1 Watering and Sprinkling Restrictions effective immediately. Check out www.cowichanbaywater.com for more details. Thanks for you cooperation over the summer!

Stage 2 Watering Restrictions in effect

Please be advised that the District has entered into Stage 2 Watering and Sprinkling Restrictions effective June 6, 2016.  For more info please go to www.cowichanbaywater.com

Watering Restrictions

Please be advised the District is participating in the regional water conservation plan and as such the Watering Restrictions will enter into Stage 1 on May 1, 2016.  Details can be found on our website www.cowichanbaywater.com Thanks!

Annual General Meeting Date

Please note the date for our AGM is Wednesday April 20th, not the 28th as noted in the newsletter. It will be at 7:00pm at the Cowichan Bay Fire Hall upstairs. Thanks!

Water Interruption

Please be advised that crews are en route to repair a possible water main break on Pavenham and Wilmot Road.  You may experience low pressure or no water during the repair. Thank you for your patience. 

Low Pressure Notice

Hi Everyone.  Please be advised the Fire Department will be testing a new engine on Saturday Feb 6th between 10am and 12 noon.  You may notice low pressure during this time.  It is temporary.  Your patience is appreciated.

January 2016 Newsletter

Hi Everyone. For those of you choosing to go green and not receive a paper copy of our newsetter it has been posted on our homepage at www.cowichanbaywater.com . New Parcel Tax rates and Water Tolls are also posted on the website. Thanks.

Water Interuption

The District has encountered some difficulties in the area of Sears, Mindy, and Nelson Roads.  If you live in that area you may have a water interuption for a couple of hours this morning while the repair is completed. Sorry for the inconvenience.

Water Main Flushing

The District will be flushing the water mains this week (Jan 5-8).  Today they will flush Ordano, Glen and Falcon Crescent areas, with plans to continue into the lower section Wednesday.  You may experience low pressure or discoloured water during this time.  It will be temporary.  Thanks and Happy New Year!

Update for Water Break

The water main break on Longwood Road has been fixed and the water turned back on to all residents.  If you are experiencing discoloured water please turn your cold water on to clear your lines. If it persists into the morning please call our office at 250-748-1687 and press 3 for to leave a message for our Operators.  Your patience was much appreciated during this time. 

Water Break

Please be advised there is a water break in the Longwood Road area.  Crews have isolated the issue and are working on the problem.  Approximately 30 homes in the area remain without water, while the rest of the District may still be experiencing low pressure as the reservoir fills back up. Thank you for your phone calls and patience.

Stage 2 Water Restrictions

Please be advised that all Cowichan Bay Waterworks District customers are under Stage 2 Sprinkling Regulations effective Sept 18, 2015. For full details please go to our website www.cowichanbaywater.com.  Thank you for your conservation efforts this summer!

 

 

Fenwick Road Water Disruption

Please be advised that the District will be performing a repair on Thursday July 23, 2015. If live on Fenwick Road your water will be shut off approximately 8:30am to perform the work.  Thanks, Cowichan Bay Waterworks District.

Correction

Please be advised that all Cowichan Bay Waterworks District customers are under Stage 3 Sprinkling Regulations effective July 1, 2015. 

 

Activities permitted are the hand watering of trees, shrubs, and gardens with a hose and spring loaded nozzle or bucket any day between the hours of 6:00am and 8:00am OR 8:00pm and 10:00pm (maximum 2 hours per day).

 

Micro drip irrigation permitted anytime to a maximum of 4 hours per day.

 

Restrictions:

NO sprinkling of lawns

NO filling of swimming pools, hot tubs or garden ponds

NO washing of vehicles, boats, driveways or houses

Stage 3 Water Sprinkling Restrictions

Please be advised that all Cowichan Bay Waterworks District customers are under Stage 3 Sprinkling Regulations effective July 1, 2015. 

Activities permitted are the hand watering of trees, shrubs, and gardens with a hose and spring loaded nozzle or bucket any day between the hours of 6:00am and 8:00am OR 8:00am and 10:00pm (maximum 2 hours per day).

Micro drip irrigation permitted anytime to a maximum of 4 hours per day.

Restrictions:

NO sprinkling of lawns

NO filling of swimming pools, hot tubs or garden ponds

NO washing of vehicles, boats, driveways or houses

Stage 2 Sprinkling Restrictions

Please be advised that all Cowichan Bay Waterworks District customers are under Stage 2 Sprinkling Regulations effective immediately. If you have any questions regarding the regulations please call the office at (250) 748-1687.

ODD numbered house addresses – sprinkling on Thursday and Sunday only between the times noted below

EVEN numbered house addresses – sprinkling on Wednesday and Saturday only between the times noted below

 Between

6:00 a.m. and 9:00 a.m.

OR

7:00 p.m. and 10:00 p.m.

The District anticipates to enter into Stage 3 in early July depending on weather.  An alert will be sent out at that time.  Thank you for your cooperation.

Notice of Water Shutdown

Please be advised the District has encountered difficulties performing a tie in at the intersection of Pavenham and Wilmot Roads.  The water is being shut off on Pavenham, Davenport, Kennedy, Falcon Crescent, and Mariner's Ridge. Other areas may be affected as well.  The water will be turned on as soon as possible.  Thank you for your patience.

Water Shut Off Notice

Please be advised that the tie-in at Wilmot and Vee Roads has encountered some difficulties.  Those who have been affected by today's water shut down may not have water until somtime this evening.  This circumstance is beyond our control and we apologize for the inconvenience. Thanks.

Notice of Work

The District will be tying in the new water main along Pritchard, Wilmot and Vee Roads this week.  The tentative schedule of water shut offs was hand delivered to residents effected. Our April Newsletter is posted on our home page at www.cowichanbaywater.com for more information.  Thanks!

Water Interruption Update

The crews have worked very hard today to isolate the water issues in the middle zone. The water has now been turned back on.  It is a possibility that everyone who was affected today, may also be affected tomorrow (Wed Feb 11th) during the day to complete some more work.  Please take any precautions needed tonight.  The water interruption was not a planned event, and we appreciate your patience. 

Water Interruption

We have received a high volume of calls this morning from customers out of water.  It appears to be affecting areas in, but not limited to, Falcon Crescent, Vee, upper Wilmot, all of the "Glen's", Simon, Longwood, and Lincolnshire. Crews are on site and will have the problem fixed as soon as possible.  We will post another alert when the water is restored. Thank you for your patience. 

Works on Ordano Road

Please be advised that the District will be performing water works in the Ordano Road area starting Tuesday February 3, 2015 until approximately Friday February 6, 2015. Residents of those expected to have their water shut off during this time have been given notices.  We thank you for your patience.

Ordano Reservoir

As noted in our last newsletter, developers are required to build a new reservoir on the Ordano Road site.  Demolition of the old reservoir is to begin today, with the new one to start in January.  This will not affect water service to our customers.

Notice of Water Shut Off

Please be advised the District will be performing work in the Wessex Road area on Monday December 8, 2014.  Residents of those expected to have their water shut off during this time were given notices today.  We thank you for your patience.

Notice of Works Date Change -Ordano Road

The job scheduled for today on Ordano Road has been changed to Wednesday, October 29, 2014.  Water will be shut off to perform any works in the area, particularly those on Ordano, McGill, and Rondeault Roads. Thank you for your patience.

Stage 1 Water Restrictions

Please be advised that the Stage 3 Water Restrictions have now been removed for customers of CBWD.  The District is in Stage 1 until further notice.  For more information please visit the Sprinkling Regulations section on our website www.cowichanbaywater.com

STAGE 3 WATER RESTRICTIONS

Due to a low snow pack, minimal rainfall over the last few weeks, and forecasts of a hotter and drier than normal summer the District is implementing Stage 3 Water Restrictions effective immediately. 

Activities Permitted are the hand watering of trees, shrubs and gardens with a hose and spring loaded nozzle or bucket any day between the hours of 6:00am and 9:00am OR 7:00pm and 10:00pm.

Restrictions:

NO sprinkling of lawns.

NO filling of swimming pools, hot tubs or garden ponds

NO washing of vehicles, boats, driveways or house

These restrictions will remain in effect until further notice. For further questions please call the office at 250 748-1687.

New Well in Production

The new well at Valleyview Centre is now in production! We are running the well at a low rate while we await the final upgrade on the automatic radio control Scada System.  Kidd Well has been turned off for now, and most of the Districts water is coming from Valleyview, with the Office Well as a backup.  If you encounter any problems with your water please call the office.  We thank you for your patience and cooperation.

New Well Source Approval

Great News!  Our new well located at Valleyview Centre has received source approval from the Vancouver Island Health Authority.  We are now in the process of ordering all the materials required to connect the well to our existing system, and once the construction permit arrives the District can start building.

ADVISORY CANCELLED

BOIL WATER ADVISORY CANCELLED

We are pleased to advise we have now been cleared by The Vancouver Island Health Authority and effective immediately the Boil Water Advisory in our District is cancelled.

Thank you for your patience and understanding through this difficult time. 

ADVISORY CANCELLED

BOIL WATER ADVISORY CANCELLED

We are pleased to advise we have now been cleared by The Vancouver Island Health Authority and effective immediately the Boil Water Advisory in our District is cancelled.

Thank you for your patience and understanding through this difficult time. 

Boil Water Advisory Issued

BOIL WATER ADVISORY

 

This notice applies to customers who receive water from Cowichan Bay Waterworks District ONLY

 

A water sample taken from the District on Monday February 3, 014 has come back from the lab today (Wednesday Feb 5, 2014) as containing an unacceptable level of bacteria. Although it is highly unlikely that our water system is contaminated, we are following procedure and advising all of our customers that the following Boil Water Advisory is now in effect.  Our water will now be resampled and this boil water advisory will remain in place until further notice.

 

 

 

 

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